Product→Conversations

Every channel. One inbox. Full AI context.

Email, SMS, voice, web chat, WhatsApp, and form submissions — all conversations in one place. AI responds autonomously. Humans jump in when they want to.

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Channels

Intent Types

Email Providers

∞

AI Context

💬 Unified Inbox

All channels, one view

Every inbound message — email, SMS, voice transcript, web chat, WhatsApp, form submission — lands in a single inbox. Filter by channel, status, or unread. Click any conversation to see the full thread with AI context.

✓Channel badges: email, SMS, voice, web_chat, WhatsApp

✓Unread count in nav + per-conversation

✓Contact info panel with full profile

✓Conversation outcome tagging

Conversations \u00B7 34 total

All📞💬 SMSChatWA

Isaac Jones5h

web_chat Looking forward to our call...

Eunice Ojo14h

web_chat Great — we'll map ou...

🤖 AI Auto-Reply

AI responds with intent awareness

Every inbound message is classified: interested, meeting_request, objection, question, unsubscribe, or other. Based on the intent and your autonomy settings, AI either responds immediately or queues a draft for approval.

✓gpt-4o-mini intent classification on every message

✓Auto-reply intents configurable per tenant

✓Governed through the same Autonomy & Actions framework

✓Context-aware: pulls conversation history + contact profile

Conversation Thread

AI paused — meeting booked

Hi! How can I help you today?

I am interested in working with your company.

Great to hear! What's driving your interest right now?

We are looking at bringing AI to our RevOps team.

✓ Meeting confirmed

📧 Connected Mailboxes

Send from your real inbox

Connect Microsoft 365, Gmail, or any SMTP/IMAP server via OAuth or credentials. AI sends from your team's real email addresses. When prospects reply, the response is captured in ScendCore — no lost threads.

✓Microsoft 365 OAuth + Graph push notifications

✓Gmail OAuth + Pub/Sub inbound

✓SMTP/IMAP for Zoho, Fastmail, self-hosted Exchange

✓Auto-discover aliases and shared mailboxes

✓Token security: AES-256 encrypted at rest

📧

Microsoft 365

OAuth + Graph API

📬

Gmail

OAuth + Pub/Sub

🔧

SMTP / IMAP

Any email server

🔒

AES-256

Tokens encrypted

See conversations in action

Watch AI handle a full conversation \u2014 from first message to booked meeting.

Book a Demo Talk to Sales