Context-aware handoff intake
Picks up exactly where Riley stopped. Reads the full conversation and qualification so the prospect never repeats themselves.
Mark is the default AI sales agent inside ScendCore for Sales. He runs every deal end-to-end: 1:1 personalized prospecting on named accounts, qualification, objection handling, proposal drafting, and post-booking coordination — all the way to closed-won. When Riley hands him an engaged prospect, Mark picks up the conversation with full context and never lets it go cold.
Your reps own relationships and negotiation. Mark owns the execution in between.
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New leads wait hours — or days — for a first reply.
Responds to every inbound and handoff within minutes, while intent is still hot.
Outreach is templated mail-merge that prospects ignore.
Researches each account and writes 1:1 personalized outreach tied to real triggers and pain.
Follow-up dies after two or three touches.
Runs multi-touch sequences for months across email, SMS, and voice — never forgetting a thread.
Reps lose hours to proposals, scheduling, and CRM updates.
Drafts proposals, books meetings, and logs every touch to the CRM automatically.
Closed-won customers are dropped at handoff.
Hands won accounts to Alex with full deal context for onboarding.
Riley flips the contact with full history. Mark reads the conversation, qualification, and intent signals — and replies within minutes.
Researches each account and writes personalized outreach tied to real triggers, across email, SMS, WhatsApp, and voice.
Runs discovery, answers questions, and addresses objections using your playbook — escalating to a human rep on the moments that matter.
Books meetings, drafts proposals, and handles post-booking logistics so reps walk into every call prepared.
Updates the CRM at every step and, on closed-won, hands the account to Alex with the full deal context for onboarding.
Picks up exactly where Riley stopped. Reads the full conversation and qualification so the prospect never repeats themselves.
Knows the account before reaching out. Pulls firmographics, trigger events, and tech signals to ground every message.
Every message written for one person. Email, SMS, WhatsApp, and voice — tied to real pain, not a merge field.
Persistence without nagging. Sequences that run for months and adapt cadence to each prospect's engagement.
Runs discovery on your playbook. Answers questions, handles objections, and routes the human moments to a rep.
Proposals ready before the rep asks. Pulls pricing, scope, and context into a draft for human review and send.
Calendars handled end to end. Books, reschedules, sends reminders, and preps reps with a briefing before every call.
Tells you which deals are real. Scores intent, flags slipping deals, and recommends the next best action per opportunity.
Always in sync with your CRM. Every email, call, stage change, and note logged in real time — clean attribution from handoff to close.
One operator, two roles. Mark prospects like an SDR and runs deals like an AE — coordinated inside ScendCore for Sales.
No lead waits, ever. Inbound and handoffs get a personalized first response while intent is still hot — nights and weekends included.
The persistence no human sustains. Long sequences that never forget a thread and adapt to each prospect's signals.
One seller per region, product, or ICP. Each with its own playbook and message library; the Brain coordinates the handoffs.
No CRM hygiene tax. Proposals, scheduling, and logging happen automatically, so human reps spend time only where they win.
No context lost at the edges. Takes Riley's engaged leads and passes won accounts to Alex with the full story intact.
Mark takes engaged prospects from Riley, works every deal to a decision, and hands won customers to Alex inside ScendCore for Service — one operator instead of deals stalling between reps and tools.
Mark takes Riley's engaged leads and prospects named accounts 1:1 — replying in minutes with outreach tied to real triggers.
Runs discovery, handles objections, drafts proposals, books meetings, and keeps every deal moving — escalating the human moments to a rep.
On closed-won, Mark passes the account to Alex with the full deal context, so onboarding starts without a cold restart.
Your reps still own relationships, negotiation, and the close itself. Mark runs the repeatable execution that keeps deals from stalling — inside ScendCore for Sales, not a tool bolted on beside it.
Mark is built to work every inbound lead — replying within minutes, qualifying, and booking discovery calls — then handing each one to your AEs with a briefing already written. It’s the top-of-funnel work a small team can’t cover by hand, running continuously.
Mark picks up engaged prospects, runs every deal to a decision, and hands won customers to ScendCore for Service. Start with ScendCore for Sales, or activate ScendCore Complete to connect marketing, reception, sales, and service as one team.
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