AI that operates within boundaries. Fully auditable. Fully controllable.

Agent permissions

Define what each agent type can do — which channels, which contact segments, what it can commit to in conversation. Permissions are set at the tenant level and enforced at the system level. Not by convention. By constraint.

Human escalation rules

Set the conditions under which an agent must route to a human — deal value above a threshold, specific objection keywords, explicit request to speak to a person, sentiment threshold. The agent never overrides these rules.

Approval workflows

For high-value actions — sending a proposal, committing to a custom price, enrolling a VIP account — require human approval before the agent proceeds. No autonomous action beyond what you've approved.

Kill switch

Pause any agent, any sequence, or all AI activity globally in a single action. No technical knowledge required. No delay. If something needs to stop, it stops immediately.

Full audit trail

Every agent action logged with: timestamp, agent ID and type, contact and channel, message content, outcome, human intervention. Exportable. Searchable. When the compliance team asks — you can show them.

• ✓Agent permissions — channels, contacts, commitments per agent type
• ✓Human escalation rules with configurable conditions
• ✓Approval workflows for high-value actions
• ✓Kill switch — pause any agent or all AI in one action
• ✓Tenant isolation for agencies and enterprise
• ✓Full audit trail — timestamp, content, outcome, channel
• ✓Exportable audit logs for compliance and legal