Capture every inbound lead in under 30 seconds.
Riley watches every channel — forms, chat, email, SMS, webhooks — responds in seconds, qualifies on the spot, and routes the hot ones to your sales team with full context.
Speed-to-lead is easy to say and hard to do — and it breaks first.
The fastest follower wins; staying fast is the hard part.
The logic is simple: the faster you reach a lead, the better your odds of qualifying it — yet inbound that arrives at night, on weekends, or all at once routinely waits hours for a human reply, and by then the lead has moved on. The fastest follower wins; staying fast is the hard part.
- Hours-long response timesWhen replies take hours, hot leads have already moved on by the time anyone responds.
- Channels in silosForms in one inbox, chat in another, SMS nowhere — leads get dropped between channels.
- Leads slip through unqualifiedWithout instant qualification, inbound that nobody triages in time never makes it to sales — and sales never knows.
- Manual qualification doesn't scaleHiring a coordinator to qualify inbound costs a full loaded salary and still has nights/weekends gaps.
Riley watches every channel, responds in seconds, qualifies on the spot.
One Riley, every channel, sub-30-second response — with full context handed off to sales.
- 01Step 1
Multi-channel intake
Forms, chat, email, SMS, webhooks — every inbound flows into one Riley-watched inbox.
- 02Step 2
Sub-30s response
Riley responds in your brand voice within 30 seconds. The lead never goes cold.
- 03Step 3
On-the-spot qualification
Riley reads context (firmographics, source, intent), asks 2–3 qualifying questions, scores against your ICP.
- 04Step 4
Hand off to sales
Hot leads route to the right rep with the full conversation transcript + qualification notes.
What Riley does on inbound
The work a marketing coordinator + qualifying SDR + CRM admin used to do — running 24/7 across every channel.
Email + chat + forms + SMS + webhooks. One inbox, one conversation per contact.
Riley drafts in your voice — not a generic AI tone. Trained on your past responses.
Configurable qualifying questions + scoring per ICP segment. Riley adapts as you give feedback.
Hot lead asks for a call? Riley books on the right rep's calendar in the same conversation.
Reps walk in with the conversation history + qualification score + ICP fit.
A lead from Australia at 2am AEST gets the same 30s response as a lead from Texas at 2pm CT.
Riley reads the conversation, drafts a brand-voice reply, and queues for send — all in under 30 seconds.
Illustrative — real screenshots replacing these as customers go live.
What Riley changes about your inbound
How the motion is built to run once Riley is live.
Common questions
- What channels does Riley watch?
- Email (Gmail / Microsoft 365), web chat, web forms, SMS (Twilio), and any webhook-delivered intake. One Riley, every channel — same brand voice, same qualification logic.
- How does Riley qualify against my ICP?
- You configure qualifying questions + scoring per ICP segment. Riley asks the right questions based on signal (source, firmographics, role). Adapts as you give feedback.
- What happens if Riley qualifies a hot lead at 2am Saturday?
- Riley responds in 30 seconds, qualifies, and books the meeting on the right rep's calendar based on availability rules. Your rep wakes Monday to a booked qualified meeting.
- How does Riley hand off to sales?
- Hot leads route to the assigned rep (territory / round-robin / explicit assignment) via Slack + email with the full transcript + qualification notes. The rep walks in fully briefed.
- How long does Riley take to learn our brand voice?
- Riley starts with your existing past responses + brand guidelines, then adapts as you give feedback — so replies are tuned to sound like your team, not a generic AI tone.
Stop losing leads to slow follow-up.
Riley responds in 30 seconds, qualifies in 60, and routes to sales in under 2 minutes — across every channel, forever.